Summer is almost over, Winter is approaching and if you are like us then excitement is rising. If you are someone who lives for winter and loves to talk gear and riding then now is the time to get in touch. We are assembling our crew for the 2024 snowboarding season and have multiple positions to fill with the best candidates.

 

Melbourne Snowboard Centre is a family owned snowboard store in Preston, Victoria that was voted Australia's #1 snowboard store in 2023. We are always on the hunt for people to join our crew of passionate riders that offer the amazing customer service experience that we are renowned for.

Our ideal team members have a background in snowboarding (or skiing – don’t worry we won’t hold that against you) and a love of the mountains. Snowsports Retail or Rental experience is highly desirable but not essential as we offer on the job training. Are you someone who believes in creating a quality customer experience even when the pace is frenetic? Can you get onboard with the team and help your colleagues when the store is packed? Do you believe in offering every customer industry best service?  If you are someone who enjoys a fast paced environment, is energetic and has a positive attitude then get your resume and cover letter prepared and send it to web@melbournesnowboard.com.au

Being part of the crew you can expect to gain access to demo products, participate in sales incentives that score you rewards from leading brands, get invited to industry only events and increase your product knowledge with instore events that include drinks, food and product giveaways.

If everything you have just read seems more appealing than first chair on a powder day then don’t delay and get in contact today. Drop your application instore or our inbox! 

Please send your resume and cover letter to web@melbournesnowboard.com.au

 

See below for our current job availabilities:

 

Retail Sales Assistant - Seasonal Casual

As a Retail Assistant at Melbourne Snowboard Centre, you'll be an integral part of the team creating a positive and memorable shopping experience for our customers. Your role will involve assisting customers in finding the perfect snowboarding gear, providing product knowledge, and maintaining the store's overall cleanliness and organization. 

Job Duties include but are not limited to: 

  • Greet and assist customers in a friendly and approachable manner.
  • Provide expert advice on snowboarding gear, apparel, and accessories.
  • Assist customers in finding the right size, style, and fit for their needs.
  • Process transactions accurately through the point-of-sale system.
  • Maintain a clean and organized sales floor, ensuring merchandise is well-displayed.

  • Monitor inventory levels and restock merchandise as needed.
  • Answer customer inquiries and provide information about products and promotions.
  • Stay updated on industry trends and product knowledge to better assist customers.
  • Collaborate with team members to ensure best in class customer service.

Posted Feb 21st 2024

     

    Seasonal Social Media Coordinator / Creative - Seasonal Casual

    We are seeking a creative and dynamic individual to join our team as a Casual Social Media Creative for the upcoming winter season. This position is perfect for someone with a passion for snowboarding and a flair for creating engaging content for social media platforms.  The position is working from our retail store in Preston Victoria. The role works closely with our in-house designer and management team.

     

    Job Duties include but are not limited to: 

    Content Creation:

    • Develop visually appealing and compelling content for various social media platforms, including Instagram, Facebook and TikTok.

    • Generate creative ideas for posts, stories, and reels that resonate with our target audience.

    Photography and Videography:

    • Capture high-quality photos and videos of our products, events, and behind-the-scenes moments.

    • Edit and enhance visual content to maintain a consistent brand aesthetic.

    Social Media Management:

    • Manage and maintain the social media content calendar, ensuring timely and relevant posts are scheduled in advance.

    • Monitor social media trends and incorporate them into our strategy to increase engagement.

    Community Engagement:

    • Foster a sense of community by responding to comments, messages, and mentions on social media platforms.

    Analytics and Reporting:

    • Utilize social media analytics tools to track the performance of campaigns and content.

    • Provide regular reports with insights and recommendations for improvement.

     

    Qualifications:

    • Previous experience in social media management and content creation.

    • Passion for snowboarding and knowledge of the snow sports industry.

    • Proficient in photography and video editing tools.

    • Familiarity with social media trends and best practices.

    • Excellent written and verbal communication skills.

    • Ability to work independently and meet deadlines.

     

    How to Apply:

    Interested candidates should submit their resume, portfolio, and a brief cover letter outlining their relevant experience and why they are passionate about joining Melbourne Snowboard Centre. Please send your application to web@melbournesnowboard.com.au.

    Posted Feb 29th 2024

     

    Online Customer Service - Seasonal Full Time/Part Time

    We're chasing a technically minded snowboard nerd to join our customer service team. In this role you will be expected to answer and direct phone calls, respond to emails, liaise with industry reps for warranty and product questions, manage online orders, and offer the high level of customer service we pride ourselves on in every facet of our store. Snowboard knowledge / snowboard experience is essential, along with experience in a customer service role. Experience with online customer service and using online sales platforms such as Shopify is highly regarded. This role is seasonal full time (March to October), with part time hours on offer from October through March, and is entirely in-office at our Preston store. 

    Job Duties include but are not limited to: 

    • Answering customer enquiries via phone and email

    • Creating and editing online orders

    • Handling product warranties from start to finish, including receiving product, liaising with industry reps, communicating with customers etc.

    • Receiving and processing customer returns and exchanges

    Posted Jan 4th 2024


       

        If this sounds like you or someone you know, please get in touch with us by sending your cover letter and resume to web@melbournesnowboard.com.au