The Remind Medic Insole is your best bet for having supportive, comfy boots. When you're snowboarding you're going to want the best support, cushion, and comfort for your feet, and sometime boot insoles just don't cut it. That's why we recommend replacing your boots insole with one of these, you may not feel the benefits instantly, but your body will thank you after a long day of riding with less joint pain and less fatigue.
The Medic is constructed with a biomechanically engineered shape that helps to correctly align your foot and ankle joints, alleviate stress, evenly distribute weight, and absorb heavy impacts. Top and bottom impact absorbing layers sandwich a durable self-forming therapeutic foam that ensures high performance, durability, and comfort.
We have extended our return period until 10/1/22 for all orders placed on or after 20/11/21. Our usual return policy applies, however you will be able to shop with confidence knowing that you have over 2 weeks after Christmas day to return your items.
We are confident in our products and our sales staff to make sure that you get the best help and gear that are most suitable for your adventures.
We are a local, independently owned store and do not offer ‘change of mind’ refunds (this includes incorrect sizing) however we're happy to offer you a store credit subject to the following conditions:
Store credits, lasting up to 3 years, will be issued for the amount paid at time of purchase for the particular item being returned. They are issued via email in which you'll receive a 13 digit code that you can use at checkout online or in store.
Should you not want a credit or exchange, in extenuating circumstances Melbourne Snowboard Centre may issue a refund minus a 20% restocking fee.
Making a return is easy. Please follow the steps below to make the process quick and easy for everyone.
An example of how your boxed return should be packed:
An example of how your boxed return should NOT be packed:
If you have received a faulty product or you feel the product you have been using is eligible for a warranty evaluation by the manufacturer due to defect in its materials or workmanship, contact us and we can walk you through the appropriate steps to lodge a warranty claim. Please include photos of the item and issue so we can expedite the process. Find out more on our warranty page.