BOARD WAXES AND TUNES | MINIMUM 7 DAY WAIT
The Rad Gloves x MSC Rancher Mitt is a true Australian special. This collaboration mitt has iconic Melbourne influenced design fused with the renowned performance and comfort of the Rad Rancher Mitt, delivering standout, home-grown style that won't let you down on snow.
|Size||Hand length (base of palm to middle fingertip)|
|Small||15.5 - 17.5cm|
|Medium||17.5 - 19.5cm|
|Large||19.5 - 21.5cm|
We are confident in our products and our sales staff to make sure that you get the best help and gear that are most suitable for your adventures.
We are a local, independently owned store and do not offer ‘change of mind’ refunds (this includes incorrect sizing), however we're happy to offer you a store credit subject to the following conditions:
Store credits, lasting up to 3 years, will be issued for the amount paid at time of purchase for the particular item being returned. They are issued via email in which you'll receive a 13 digit code that you can use at checkout online or in store.
Unfortunately stock levels vary and we are not able to stock all products in all sizes, which may result in your desired exchange product or size not being available. In the event that your desired exchange product is not in stock, a store credit will be issued.
Should you not want a credit or exchange, in extenuating circumstances Melbourne Snowboard Centre may issue a refund minus a 20% restocking fee.
Making a return is easy. Please follow the steps below to make the process quick and easy for everyone.
An example of how your boxed return should be packed:
An example of how your boxed return should NOT be packed:
If you have received a faulty product or you feel the product you have been using is eligible for a warranty evaluation by the manufacturer due to defect in its materials or workmanship, contact us and we can walk you through the appropriate steps to lodge a warranty claim. Please include photos of the item and issue so we can expedite the process. Find out more on our warranty page.