Shipping policy

Melbourne Snowboard Centre offers free shipping for purchases over $100 that do not contain bulky items and/or are not delivering to remote or regional locations. If your order is being delivered to a remote or regional location you may be contacted regarding additional shipping costs. 

Express Shipping

Express shipping is an expedited service through Melbourne Snowboard Centre and the freight provider. Express shipping does not guarantee delivery by a certain date. 

PO Boxes

If your order only contains items under 105cm we can ship to a PO Box at  no extra charge. If your order contains items over 105cm, this must be shipped with StarTrack and can only be delivered to a PO Box if shipped express. If you would like your order shipped to a PO Box and it contains items over 105cm, please ensure you select the 'Express - Signature Required or PO Box' option at checkout. 

International Shipping

International shipping costs are the responsibility of the customer and vary depending on items and location, please use our quote system available in the shopping cart to see what the shipping costs are. Most items take 1-2 weeks to be delivered but this is not guaranteed as some packages can get held up in customs. Please be aware that your country may require the payment of import duties, taxes, or fees prior to delivering or releasing the goods. These are determined by customs and are not controlled by Melbourne Snowboard Centre. As such we are unable to provide any estimates for these costs. Please contact your country's import department for more information regarding import fees.