Reviewed by Jesse J.
Verified Reviewer
I recommend this product
Fun pants
Good stuff
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Description
We are confident in our products and our sales staff to make sure that you get the best help and gear that are most suitable for your adventures.
We are a local, independently owned store and do not offer ‘change of mind’ refunds (this includes incorrect sizing), however we're happy to offer you a store credit or exchange subject to the following conditions:
- Item is returned within 30 days from the date of purchase (or date of delivery for online orders).
- Proof of purchase included
- The item/s must be sent back in the condition you received it and with the original box and/or packaging in resalable condition, including manufacturer tags where applicable. It is the customers responsibility to ensure all returned items are delivered to Melbourne Snowboard Centre in their original condition.
- Item is not marked as 'clearance'
- We cannot offer returns on any Facemasks, Neckwarmers, Thermals, Socks or Chains due to hygiene and/or the nature of their use.
Store credits, lasting up to 3 years, will be issued for the amount paid at time of purchase for the particular item being returned. They are issued via email in which you'll receive a 13 digit code that you can use at checkout online or in store.
Unfortunately stock levels vary and we are not able to stock all products in all sizes, which may result in your desired exchange product or size not being available. In the event that your desired exchange product is not in stock, a store credit will be issued.
Should you not want a credit or exchange, in extenuating circumstances Melbourne Snowboard Centre may issue a refund minus a 20% restocking fee.
For full information and instructions on how to return, please click here to view our returns policy.
Based on 2 reviews
50%
of reviewers would recommend this product to a friend
2 Reviews
Reviewed by Pepita B.
Verified Buyer
I don't recommend this product
No gaters
Very thin pants with no gaters so you're bound to get snow in your boots and end up wet and cold. Had to send them back. Description and photos on website are very basic. Hard to get a good read on what the product is.
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