Customer Feedback

Thank you once again for a great product and service. Look forward to getting the new boots and stomping some epic shit with them. 


Just want to say thank you for all your help and putting up with my many queries.
You guys are the business.


I have received my boots and goggles. The boots are a perfect fit, thanks for all you advice and help. I really appreciate it. Will definitely be using you guys in the future.


Thanks again nothing but positive feedback, you guys have been excellent to deal with thank you so much again.


Not an enquiry just a little note. You guys are amazing, next day delivery, quality products, good prices. Thank you so much, very impressed and extremely happy. I know where I'll be going when I want to purchase more gear.


To the team at Melbourne snowboard. Thank you for your excellent service and product. This has to be the most efficient on line mail service I have had to date.

Kind regards, 

Hi Guys, 
Just wanted to drop an email to say thanks. Ordered a DC jacket and some L1 pants yesterday morning, flying to Japan Friday night (tomorrow), you guys not only replaced my out if stock pants with a non sale pair, but it was with me in Perth this morning within 24hrs, incredible service, much much appreciated, will highly recommend you and your company to anyone and everyone!! 

Thanks again, 

Just wanted to say a big thank you for the recent recommendation from Alex regarding the Smokin Superpark Ltd 2016 that I recently purchased from you guys. Had a chance to take it down to Perisher over the past week, and I was blown away with how well it performed (even with the lack of snow at the moment). I've ridden a lot of different boards over the 15 years I've been riding and I can confidently say this would be amongst my favourites. The service I received was also a stand out, and Alex took the time to answer all the questions I had in detail. I'll be sure to recommend you guys in future.

Thanks again!

Want to leave your own feedback? We would love to hear from you, especially if you think we are doing a great job or a terrible one.  Email us at