We are confident in our products and our sales staff to make sure that you get the best help and gear that are most suitable for your adventures.
We are a local, independently owned store and do not offer ‘change of mind’ refunds (this includes incorrect sizing), however we're happy to offer you a store credit or exchange subject to the following conditions:
Store credits, lasting up to 3 years, will be issued for the amount paid at time of purchase for the particular item being returned. They are issued via email in which you'll receive a 13 digit code that you can use at checkout online or in store.
Unfortunately stock levels vary and we are not able to stock all products in all sizes, which may result in your desired exchange product or size not being available. In the event that your desired exchange product is not in stock, a store credit will be issued.
Should you not want a credit or exchange, in extenuating circumstances Melbourne Snowboard Centre may issue a refund minus a 20% restocking fee.
Purchased for textile motorcycle pants. Suspenders were fit for purpose, very reasonably priced and the quality was better than anticipated.
The Oakley ski pants suspenders are a bit clunkier and heavier than they need to be. Also, the clips have detached a couple of times. Not up to Oakley normal standard.
I like the subdued colour and the associated style/quality of the Oakley brand. These are the everyday suspenders. I wear the highlighter yellow pair to make a splash.... and they do. Where do you get those? Melbourne Snowboard!!. I like the discrete black attachments and the clever attachment mechanism. The only downside is that with the wrong trousers, a strap will occasionally let go.
